Our games do not ask who you are. No accounts, no logins, no ads. Some games collect a small amount of anonymous usage data so we can make them better.
Applies to ultranormal.studio and to all Ultranormal Studio games listed below. Last updated: 9 October 2026.
The data controller is Valeryia Pilnitzkaja, trading as Ultranormal Studio, Poland. Contact: hello@ultranormal.studio.
Your progress, results, streak and settings (game mode, languages) are saved only on your device. We do not receive them as files and cannot restore them for you.
To understand which puzzles are too hard, where players get stuck and whether the game works, the app sends usage events to our analytics provider. We do not collect your name, email, phone number, contacts, photos, precise location or advertising identifier.
| What | Examples |
|---|---|
| Random app ID | An identifier created by the app on first launch. It is not linked to your Apple ID and resets if you reinstall. |
| Game events | App opened, puzzle started or finished, number of moves, hints used, settings changed. |
| Technical data | App version, iOS version, device model, language, and approximate location (country, region, city) derived from the connection. Your IP address is not stored. |
Purpose and legal basis: improving the game and fixing problems, under our legitimate interest (Art. 6(1)(f) GDPR). You can switch statistics off at any time in the game's Settings: "Share anonymous statistics". When it is off, nothing is sent.
Analytics: PostHog (PostHog Inc.), using its EU cloud, with data stored in the European Union. PostHog processes data only on our behalf under a data processing agreement.
App distribution and crash reports: Apple. If you have agreed in iOS settings to share analytics with app developers, Apple may give us anonymous crash reports and usage totals. See Apple's privacy policy.
We do not sell data, do not use it for advertising and do not share it with anyone else.
Usage events are kept for up to 12 months, then deleted.
Nasty Neighbours is an unreleased prototype and collects no personal data. Before it is released, we will describe here exactly what it collects, if anything.
You can ask us for access to, correction or deletion of data about you, restrict or object to its processing, and ask for a copy. Because game data is anonymous to us, please send the app ID shown in the game's Settings so we can find it. Write to hello@ultranormal.studio; we answer within 30 days.
You can also complain to the Polish data protection authority: Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warszawa, uodo.gov.pl.
Our games are made for a general audience. We do not knowingly collect personal data from children, and the statistics described above do not identify anyone.
ultranormal.studio uses no cookies, no analytics and no third-party fonts. Our hosting provider (Netlify) processes technical access logs, such as IP addresses, to deliver the site securely.
If a game adds features that change what data is collected (for example, advertising or purchases), or a new game is released, we will update this page and the date above before the update ships.